REFERENCE PAGE AND IN CITE TEXT AS NEEDED
- Explain techniques and barriers of effective communication with diverse populations.
- Identify patient treatment preferences and effectively communicate treatment options.
- Compare decision-making techniques that guide clients, healthcare professionals, and families to make educated decisions on the best course for care.
- Apply the principles of therapeutic communication that facilitate interactions between clients and healthcare providers.
- Describe the need for compassion in healthcare.
- Utilize various communication skills that demonstrate understanding of client privacy and dignity issues.
You are the Community Health Educator at Rassy Medical Center and you must prepare a comprehensive presentation for the next medical conference. Due to the abundance of cases this past year of patient hearing loss due to otitis media with effusion, you have decided to make this illness your core topic.
Prepare a presentation for the conference to communicate your topic of otitis media with effusion to other medical professionals. Your presentation will focus on how providers should educate and communicate this illness to their patients. You may use PowerPoint, Prezi, or a similar presentation application of your choice.
Ensure that you create at least 2 or more slides per bullet point below:
- Create the dialog that would occur between yourself and the patient explaining what their medical diagnosis is. Keep in mind that your patient has hearing loss.
- Present the treatment options for the illness and how you would verbally and visually explain it to your hard-of-hearing patient. Be sure to include other medical providers that the patient may need to see. Images and videos are encouraged.
- Construct an FAQ on otitis media with effusion that you would provide to patients to assist them with their question regarding the best care and treatment options for the illness.
- Choose five therapeutic communication techniques and define them. Provide a specific example regarding your patient for each technique.
- Assuming that your patient’s hearing loss became permanent, provide 2-3 community resources that they would be able to reach out to. Provide contact information and a background on each resource.
|Did not Submit||No Pass||Competence||Proficiency||Mastery|
|Not Submitted||Fewer than 6 slides included, or not all topics addressed.||At least 6 slides included, or not all topics addressed.||At least 8 slides included; fewer than two per topic included, or not all topics addressed.||At least 10 slides included; two slides per topic.|
|Not Submitted||Dialog is not included or excludes either verbal or visual explanations of the condition.||Dialog is not included or excludes either verbal or visual explanations of the condition.||Dialog is included and includes both verbal and visual explanations of the condition.||Dialog includes verbal and visual explanations as well as images and video.|
|Not Submitted||FAQ is not included or does not provide useful answers to questions.||The FAQ includes some valuable and useful information on the condition, including basic diagnosis, symptoms, and treatment.||The FAQ is useful, contains information on diagnosis and symptoms, and includes a variety of treatment options.||The FAQ is useful, contains information on diagnosis and symptoms, and includes a variety of treatment options, sources and links for additional information.|
|Not Submitted||Fewer than five therapeutic communication techniques are listed and defined.||Five therapeutic communication techniques are listed and defined.||Five therapeutic communication techniques are listed and defined with clear, specific examples.||Five therapeutic communication techniques are listed and defined with clear, specific, examples and thorough details.|
|Not Submitted||Information on fewer than two community resources included.||Basic contact information provided for at least two community resources.||Contact information and background provided for at least two community resources.||Contact information, background, and relevant details provided for three or more community resources.|
|Not Submitted||Frequent use of improper language, slang, or non-professional language.||Language is generally appropriate for professional context with several lapses into informality or slang.||Language shows use of formal professional English throughout with only minor lapses of informality and slang.||Language shows proper formal professional English with no lapses of informality or slang.|