role of empathy

minimum of 300 words

Watch the TED Talk, What really matters at the end of life. http://www.ted.com/talks/bj_miller_what_really_matters_at_the_end_of_life?language=en

What do people most want at the end of life? What is the role of family, friends, and caregivers? What is the role of empathy? What does this suggest about the professional personnel working with clients at this stage of life? What does it suggest about those hiring and managing these professionals?